Open the Registry Editor ( regedit.exe) and go to HKEY_CURRENT_USER\Software\Microsoft\Office\16.Remove saved Office and Microsoft accounts under the Generic Credentials section.Start Windows Credential Manager using the command: control /name Microsoft.CredentialManager (or go to Control Panel\User Accounts\Credential Manager). If this simple method to clear the previous account data from your computer has not helped, you have to completely remove this Microsoft 365 profile and saved usernames and passwords from Windows Credential Manager.
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